April 10: Cross-department communication prevents chaos

Decisions made in isolation can have cascading effects across departments.

The most significant operational breakdowns often occur at the boundaries between functions. When departments operate with limited visibility into each other's constraints and priorities, well-intentioned decisions can trigger unforeseen consequences across the operation.

Today's Action: Identify one department your team regularly interacts with and schedule a brief conversation with its leader to better understand their key challenges and priorities. Look for opportunities to improve information flow between your areas.