April 21: Start with questions

Questions demonstrate respect.

Starting feedback with questions isn't just polite—it's strategic. By seeking to understand before being understood, you signal that you value the employee's perspective and recognize them as a partner in solving problems rather than simply the source of them.

Take Action: Before your next feedback conversation, prepare three specific questions that help you understand the situation from your team member's perspective. Write them down and use them to start the discussion.