April 8: Match your message to your audience

Every team member brings a unique perspective and experience level.

Strategic communication requires recognizing that your team includes veterans with years of institutional knowledge alongside new hires still learning the basics. This experience spectrum means what's obvious to one group may be completely unfamiliar to another.

Today's Action: Identify one technical term or acronym you frequently use with your team. The next time you use it, pause and briefly define it for everyone's benefit, regardless of their experience level.