When managers practice active listening, they communicate to their team members that their thoughts, ideas, and concerns are valued. This acknowledgment is fundamental in establishing trust.
Active listening communicates to your team that their ideas and concerns are valued, building trust and fostering open communication. Reflecting back what a speaker has said in your own words can sometimes feel unnatural, but it is a powerful way of demonstrating that you care enough to ensure you understand their message completely. This trust is essential for a cohesive and high-performing team.
Take Action: The next time someone comes to you for help with a problem, practice reflecting back what the speaker has said in your own words. This will confirm your understanding and show them their input is truly valued.
Learn more about active listening here.