Small gestures have big communication impact.
Small acknowledgments during a conversation can make a big difference. Simple gestures like nodding and using verbal cues like 'I see,' 'I understand,' or 'Go on' encourage the speaker to continue. By using verbal and non-verbal cues, you show that you are engaged and interested in what the speaker has to say. This practice reinforces trust and encourages more open communication.
Take Action: Throughout the day, use verbal and non-verbal acknowledgments in your conversations. Notice how these small gestures make your team feel more heard and understood.