May 12: Create Your Difficult Conversation Inventory

Postponed conversations become costly problems.

Difficult conversations don't improve with age. The longer you wait, the more complex the issues become. Today, take 10 minutes to conduct a personal inventory of conversations you've been avoiding.

Take Action: Create a simple list with three columns: 1) The person involved, 2) The specific issue, and 3) Why you've hesitated to address it. Rate each conversation's urgency from 1-3, with 1 being most urgent. Identify the single most important conversation from your list that needs to happen this week. Tomorrow, you'll begin preparing for it.