Postponed conversations become costly problems.
Difficult conversations don't improve with age. The longer you wait, the more complex the issues become. Today, take 10 minutes to conduct a personal inventory of conversations you've been avoiding.
Take Action: Create a simple list with three columns: 1) The person involved, 2) The specific issue, and 3) Why you've hesitated to address it. Rate each conversation's urgency from 1-3, with 1 being most urgent. Identify the single most important conversation from your list that needs to happen this week. Tomorrow, you'll begin preparing for it.