May 7: Make handover information visible

What we can see, we can manage.

Visual management tools dramatically improve handover effectiveness. A well-designed handover board displays key metrics, highlights abnormal conditions, tracks ongoing issues, and provides visual indicators of priorities that both shifts can reference.

Today's Action: Identify a wall or space where you could install a simple handover board. Sketch a basic layout with 3-5 key categories of information your operation needs to track between shifts.