May 9: Breaking through "We've always done it this way"

Change happens one person at a time.

Implementing improved handover processes often faces resistance: "We don't have time for this," or "We've always done it this way." Overcoming this resistance requires demonstrating early wins and involving the team in design.

Today's Action: Identify your most influential team member or shift lead who could become a handover champion. Have a one-on-one conversation about the importance of effective shift transitions and enlist their support.