Do you know what keeps the Transportation Manager up at night?
Before you can collaborate effectively, you need to understand what drives other departments. Their metrics, their pressures, their career stakes—these define how they see every request you make. Your ignorance of their world kills your effectiveness.
Take Action: Pick one department you struggle to coordinate with. Schedule 30 minutes this week to ask their manager one question: “What’s hard about your job right now?” Then listen.

