September 24: The Power of Listening
Adaptive communication starts with active listening
Active listening is key to adaptive communication. Pay attention to not only the words but also the non-verbal cues and emotions conveyed. Listen to understand, not just to respond.
Active listening is a crucial component of adaptive communication. It involves fully engaging with the speaker, noting both their verbal and non-verbal cues. This deeper level of listening helps you better understand their needs and emotions.
Take Action: For the next few conversations, practice active listening by focusing fully on the speaker, observing their body language, and responding with empathy and clarity.